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How do I escalate an issue with T-Mobile?

How do I escalate an issue with T-Mobile?

T‑Mobile customer service issues should be reported to 800-937-8997.

Who is Jon Freier?

Jon Freier is the President of T-Mobile’s U.S. Consumer Group, leading consumer-facing brands and operations for both postpaid and prepaid customer segments.

Who is Callie field?

Callie Field is president of T-Mobile’s Business Group, T-Mobile’s fastest growing segment, where she leads the teams that are responsible for envisioning a 5G future for business and government customers.

How do I get ahold of T-Mobile corporate office?

General contact information

Please call 1-800-937-8997 or 611 from your T‑Mobile phone. You may also write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380. For media requests, commercial questions or customer service inquiries, visit our Contacts page.

Is there a class action lawsuit against T-Mobile?

Try refreshing the page. The second largest U.S. wireless carrier, T-Mobile, has agreed to pay $350 million to settle multiple class-action suits. This all stems from a data breach disclosed last year affecting around 53 million customers personal data.

Are people complaining about T-Mobile service?

T-Mobile has a consumer rating of 1.97 stars from 809 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about T-Mobile most frequently mention customer service, new phone and sim card problems. T-Mobile ranks 180th among Mobile Phones sites.

How much does the CEO of T-Mobile make?

Compensation by Company

Name And Title Total Compensation
G. Michael Sievert President & CEO Total Compensation $22,610,659 View details
David A. Miller Former Executive Vice President, General Counsel and Secretary Total Compensation $9,753,263 View details

Who is the CEO of T-Mobile?

Mike Sievert (Apr 1, 2020–)T-Mobile US / CEO

How much does a VP at T-Mobile make?

Average T-Mobile Vice President yearly pay in the United States is approximately $292,412, which is 98% above the national average.

Who is the head of T-Mobile?

How do I talk to a manager at T-Mobile?

Simply dial 611 from your T-Mobile phone, or use two-way messaging on, via the T-Mobile App, or iMessage through Apple Business Chat. You can also request a call back or schedule a time for your Team of Experts to call you through both the T-Mobile App and

Can you sue T-Mobile?

If you are a business suing T-Mobile, you can sue for a maximum of $5,000. Note, if you are a sole proprietor, you count as an individual. By suing in small claims you are agreeing to waive any amount over the maximum amount you can sue for, even if you are owed more.

How much do T-Mobile customers get from settlements?

$350 million
The company has just announced the terms of a settlement in a consolidated class action lawsuit, and it isn’t cheap: $350 million to be split up by customers (and lawyers), plus $150 million “for data security and related technology.” Let this be a lesson to all companies: If you stay ready, you don’t have to spend …

How much is the T-Mobile data breach settlement?

The second largest U.S. wireless carrier, T-Mobile, has agreed to pay $350 million to settle multiple class-action suits. This all stems from a data breach disclosed last year affecting around 53 million customers personal data.

How do I talk to a supervisor at T-Mobile?

Call the main line for T-Mobile’s Executive Offices at (425) 378-4000. At this direct line to AT’s corporate office, you can ask to speak with senior T-Mobile executives like the CEO or General Counsel (T-Mobile’s top lawyer).

Who owns T-Mobile now?

Deutsche TelekomT-Mobile US / Parent organization
In a stunning move, AT has acquired T-Mobile USA for a whopping $39 billion from Deutsche Telekom.

Who is highest paid CEO in the world?

Elon Musk
Highest Paid CEOs and Executives in 2021

Rank Name Breakdown
1 Elon MuskCEO 10.1B
2 Robert ScaringeCEO 2.29B650K126K
3 Tim CookCEO 837M12.0M3.00M1.39M
4 Peter RawlinsonCEO/CTO 566M6.57M2.41M529K

How much commission do T-Mobile employees make?

Basic Commission Structure:10% on all accessories, roughly 40% on NEW contract plans. IE if the customer is on a 2 year contract that costs them 100$ a month you will be paid $40 on that commission check. For every NEW monthly prepaid service you sell you pocket about $12.

How much does a T-Mobile owner make?

How does the salary as an Owner at T-Mobile compare with the base salary range for this job? The average salary for an Owner is $78,892 per year in United States, which is 49% lower than the average T-Mobile salary of $155,249 per year for this job.

How much does the CEO of T-Mobile make a year?

T-Mobile paid then-CEO John Legere $137.2 million in 2020, a year in which he worked three months and then left on the day he completed T-Mobile’s purchase of Sprint. Legere’s 2020 compensation was revealed yesterday in a filing with the Securities and Exchange Commission (see pages 49 and 50).

How much does a store manager at T-Mobile make?

How much does a Store Manager make at T-Mobile in the United States? Average T-Mobile Store Manager yearly pay in the United States is approximately $52,291, which is 10% above the national average.

Do you have to have a degree to work at T-Mobile?

Most entry-level applicants find work with limited experience and by qualifying for positions with high school diplomas and standing at least 18 years old. Typical positions entry-level candidates fill with T-Mobile include store associate and customer service representative.

Who owns T-Mobile?

Deutsche TelekomT-Mobile US / Parent organization

What happens if you dont pay T-Mobile?

Nonpayment suspensions. Anytime your account is past due, your service may be partially suspended. If the balance on your account remains unpaid, a full suspension may occur. A $20 account restoration fee will be charged per line plus taxes, due at time of restoration, if your account is partially or fully suspended.

Who gets money from T-Mobile lawsuit?

If the settlement is approved, T-Mobile’s $350 million will go into a fund covering payments to class members, as well as legal and administrative fees. According to its SEC filing, T-Mobile expects the settlement to be approved in December 2022.