How do I contact CLEAR customer service?
Still Have Questions?
- Enroll online or in-person. Download the CLEAR App and click “Get in Touch”
- Phone: 855-CLEARME (253-2763) Monday – Friday 8am-9pm EST. Saturday – Sunday, 9am-5pm EST.
Is CLEAR the same as TSA PreCheck?
TSA PreCheck is offered through the government while Clear is offered through a private company. Clear expedites the document/identity screening process and TSA PreCheck expedites the physical screening process. Clear membership costs $189 per year and TSA PreCheck membership costs $85 for five years.
Is CLEAR faster than TSA PreCheck?
Since it is available at more airports and provides expedited security wait times as well as an easier screening process, the winner is TSA PreCheck. Those with Clear membership only have access to faster security lanes.
Is CLEAR a legitimate company?
CLEAR® is a privately run trusted-traveler program that takes both your fingerprints and iris scans to confirm your identity before security screening.
Can you get a refund from CLEAR?
What is your refund policy? CLEAR Plus members can downgrade their membership at any time. Those who cancel their membership with greater than 30 days remaining on their current term will receive a prorated refund for any time remaining.
Can you pay for CLEAR monthly?
The normal rate for Clear membership is $189 per year. However, there are many ways to avoid paying that full retail price. To start, Clear members who refer friends to the program receive two months of free membership apiece.
Does CLEAR let you skip TSA?
With Clear, you’ll verify your identity in a separate line using biometric identification, but you still have to go through the physical security like anyone else. If you are a member of both programs, you can go through Clear, then move into the TSA PreCheck line for expedited physical screening.
Can you bring a guest through CLEAR at airport?
Add Family & Friends to Your Account
You can add up to 3 people to your CLEAR account for just $60 (that’s over $380 savings!) so they, too, can use CLEAR Plus when traveling with or without you.
Is CLEAR free with Amex?
If you’re a Amex Platinum or Amex Business Platinum Card cardholder, CLEAR® is completely free for you because, when you pay the membership fee with these cards, you’ll get a statement credit of up to $189 back each year.
Can I bring a guest through CLEAR?
Clear Sports members may bring one guest with them through the Clear lane at Clear stadium locations. They can also upgrade to a paid membership that’s valid at non-stadium locations anytime.
Does it cost to cancel CLEAR?
If you cancel, we will refund your Charges on a pro rata basis, based on the remainder of the then-current term, subject to a $30 cancellation fee; however, Family Members who cancel the Family Plan in connection with a Change in Family Status will not be subject to the $30 cancellation fee.
How do I cancel my CLEAR membership?
To cancel your Clear Subscription, follow these easy steps:
- Log into your account.
- Go to the ‘Membership Details’ area.
- Click the ‘Cancel’ button next to your subscription.
- Answer the follow up prompt to confirm.
Can I bring a guest through CLEAR at airport?
You can add up to 3 people to your CLEAR account for just $60 (that’s over $380 savings!) so they, too, can use CLEAR Plus when traveling with or without you.
Can I use CLEAR and TSA PreCheck together?
In short, yes! Since a CLEAR membership expedites the ID-checking part and TSA PreCheck expedites the security line part, you can use the two programs together to make navigating airport security as quick as possible.
How much is CLEAR membership per year?
How much does Clear cost? The standard price for an annual Clear membership is $189. Unlike government programs such as TSA PreCheck and Global Entry that offer several years of membership with a single fee, Clear’s fee is annual.
How often do you have to renew CLEAR?
Expiration and renewal: Clear membership is only good for a year. You can set it to renew automatically or cancel it before your renewal date by logging in to your account online and changing your settings. How to get it discounted or free: Clear membership costs $189 per year, but there are ways to reduce that figure.
Is CLEAR worth it for international travel?
CLEAR could be better than Global Entry if you typically don’t travel internationally. CLEAR offers expedited documentation and identity verification at select airports and venues, whereas Global Entry offers expedited screening when going through customs upon arrival in the U.S.
Can you have both CLEAR and TSA PreCheck?
Can I become a member of both TSA PreCheck and CLEAR? In short, yes! Since a CLEAR membership expedites the ID-checking part and TSA PreCheck expedites the security line part, you can use the two programs together to make navigating airport security as quick as possible.
Is CLEAR owned by Delta?
Delta also has an ownership stake in Clear. That relationship is one part of Delta’s push in recent years to expand the use of biometric screening so it’s easier and faster for passengers to move from the curb to the airplane.
Can my wife go through TSA PreCheck with me?
If you’re traveling with your family, kids 12 and under can use the TSA PreCheck lane with you, but kids 13 and up and any other adults, including a spouse or partner, must have their own TSA PreCheck membership to accompany you. Otherwise, they’ll have to go through the regular security lane.
How much does CLEAR cost for a family?
What is the cost of a CLEAR membership? A CLEAR membership costs $179 annually, and you can add up to three family members for $50 each per year.
How do I cancel my CLEAR subscription?
You may terminate your Free Membership and request the removal of your personal information from CLEAR’s databases by emailing your request to, [email protected] or by contacting CLEAR’s customer service group at 1-855-CLEARME (253-2763) or through our chat function.
Can I get my money back from CLEAR?
Can you cancel CLEAR and get a refund?
How do I cancel CLEAR mobile?
To cancel, you must notify us before the expiry of the cancellation period and you can do so on our Website by contacting us via live chat or by using the cancellation form. You understand and agree that the Service will be made available for you to use during the cancellation period should you decide to use it.