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How do I complain about my landlord in Ontario?

How do I complain about my landlord in Ontario?

If you have a complaint about your landlord or your tenant, contact the Landlord and Tenant Board at 1-888-332-3234 or visit If you have a human rights complaint, contact the Human Rights Tribunal of Ontario at 1-866-598-0322 or visit

Is there a landlord and tenant Act in Ontario?

The Landlord and Tenant Board ( LTB ) is the tribunal with the authority to resolve disagreements between landlords and tenants and can provide you with information about your rights and responsibilities under the Residential Tenancies Act, 2006 .

Is LTB Ontario Open?

The LTB is accepting and processing all applications and will schedule hearings by videoconference, telephone or in writing. All front-line counter services and hearing centres are closed to the public until further notice. The LTB is not accepting in-person submission of documents.

Does my landlord have to pay me to move out Ontario?

In most cases, your landlord must pay you money for making you move out during repairs or renovations. They must give you the money no later than the termination date on the Form N13. If your landlord doesn’t pay you by then, you can apply to the Landlord and Tenant Board (LTB) for the money.

Can I sue my landlord for emotional distress?

If a landlord causes you severe emotional distress that does not result in physical harm, you can recover for this purely emotional injury if your landlord’s actions were reckless or intentional. The money damages may be doubled or tripled if you also claim that the action was an unfair or deceptive practice.

What rights does a tenant have?

The right to know the identity of your landlord. The right to live in the property undisturbed. The right to see the property’s energy performance certificate (EPC), which, except in very specific circumstances, should be rated a minimum of E. The right to be protected from unfair rent and unfair eviction.

What a landlord Cannot do?

Landlords cannot enter tenanted properties without giving proper notice. Landlords cannot arbitrarily end someone’s tenancy before the lease expires. Arbitrary, mid-lease rent increases are not permitted unless specified in certain circumstances in the lease or by the municipality.

How long does it take to evict a tenant in Ontario 2022?

On average, the eviction process takes 77.7 days after filing an LTB application. However, you have to provide written notice to your tenant before applying. This can add an extra 7 – 60 days to the process. Overall, the process can take 85 – 138 days after providing the tenant with an eviction notice.

How long does LTB take to make a decision?

Applications will be scheduled for a hearing within 30 business days. Decisions will be issued within 10 business days of the conclusion of the final hearing.

How long does it take to evict a tenant in Ontario?

What are examples of landlord harassment?

Harassment can include:

  • stopping services, like electricity.
  • withholding keys, for example there are 2 tenants in a property but the landlord will only give 1 key.
  • refusing to carry out repairs.
  • anti-social behaviour by a landlord’s agent, for example a friend of the landlord moves in next door and causes problems.

Can I sue my landlord for mental health?

Can I sue my landlord for pain and suffering? As part of a personal injury claim, you could be compensated for any pain or suffering you were caused to experience as a result of your landlord’s failings. This includes physical and psychiatric harm, as well as financial losses.

Can tenant refuse to leave?

Periodic assured shorthold tenancies (ASTs)

If tenants don’t leave at the end of the notice period, landlords must apply to the court for a possession order, which gives them the right to evict tenants and take possession of the property.

What are the steps to evict a tenant in Ontario?

In most cases, the first step is for the landlord to give the tenant a notice in writing that they want the tenant to move out. A landlord must use the proper form to give notice to end the tenancy There are different notices for different reasons. These notices are available at

How long does it take to get a LTB hearing in Ontario?

Can my tenant refuse to leave?

If you do not leave at the end of the notice period, your landlord must apply to the court for a possession order. If the court gives them a possession order and you still do not leave, they must apply for a warrant for possession – this means bailiffs can evict you from the property.

Can a tenant refuse to pay rent?

Tenants often resort to withholding their rental payment if they feel their landlord is not maintaining the property. This can backfire, so it is best to follow the rule of the law to resolve the issue.

Can a landlord evict you without a court order?

The Constitution provides that no person’s property may be taken away from him/her and that no person may be evicted from his/her home without a court order. This means that an owner or a person in charge of a property (“landlord”), must apply to court before evicting a person (“tenant”) from his/her property.

How much time does a landlord have to give a tenant to move out?

It normally ranges from 20 to 30 days. At times the lease agreement may provide for longer periods of more than 30 days. The Consumer Protection Act (CPA), which regulates residential lease agreements states that such a notice period can not be less than 20 working days.

How do I stop an eviction in Ontario?

You must apply to the Board to void the eviction order. Voiding cancels the eviction order. You will have a hearing where the Board will decide whether to void the eviction order.

How long does a landlord have to give notice 2022?

4 weeks’ notice if the tenant has lived in the property for less than 10 years. 12 weeks’ notice if the tenant has lived in the property for more than 10 years.

What can landlord do if tenant doesn’t pay?

What to do when a tenant is not paying rent

  1. Keep a record of all payments and missed payments.
  2. Establish the problem.
  3. Suggest a way forward.
  4. A letter for tenants not paying rent on time.
  5. Write again if your tenant still doesn’t respond.
  6. Confirm you are taking legal action.
  7. Serve a section 8 eviction notice.

How long notice must a landlord give?

Lease agreements usually provide for notice periods, prior to cancelling of the lease. The notice period given by your landlord can not be shorter than the one provided in the lease agreement. It normally ranges from 20 to 30 days. At times the lease agreement may provide for longer periods of more than 30 days.

How long does a eviction order take?

It can take between six weeks and 18 months to obtain an eviction order, depending on whether the eviction is unopposed or opposed. Rental insurance products commonly include cover for legal fees.

On what grounds can a landlord evict a tenant?

Reasons for ending a tenancy

  • The tenant has breached their responsibilities.
  • The property is not suited to the tenant’s needs.
  • The landlord requires the property for personal or family use*
  • The landlord wants to sell the property.
  • Significant refurbishment of the property*
  • The use of the property is changing*