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How do I access my ParentPay?

How do I access my ParentPay?

Step 1: Go to and access the login screen. Email/Username and Password boxes on the Login screen. Ensure you do not confuse the letter I (for India) with the number one (1) and the letter O (for Oscar) with a zero (0). Step 3: Follow the on-screen instructions to successfully activate the account.

How do you pay for a school trip on ParentPay?

  1. To pay for school items you would need to – Navigate to and log into your account.
  2. You can select to View basket and pay or if you wish to pay for more items select Continue. Shopping.
  3. Enter the amount you wish to pay and select Add to Basket. Select View basket and pay or Continue Shopping.

How does ParentPay work in schools?

What does Parent Pay involve? Pupils do not pay for school meals, trips, swimming lessons, music clubs, etc. with cash. ParentPay is an online system which allows parents to pay for these school items online using a credit and/or debit card or to pay cash at local stores through the PayPoint network.

How do I check my ParentPay balance?

If you’re not sure whether you’re owed any credit, you can check your balance by logging into your ParentPay account. Your balance will appear in the top right-hand corner of the homepage.

How do I activate my ParentPay account?

Read the ParentPay terms and conditions and click in the box to accept at the bottom of the page then click Activate account. 5. A verification email will be sent to the user. They will need to click on the link within the email to complete the process and access their account.

Can two parents have ParentPay?

So, for a second parent to have access to ParentPay, it is necessary for the school to send a second letter with a second temporary username and password combo to activate a second account. In short, the only way to do this is to ask your school.

Can you use credit card on ParentPay?

ParentPay accepts MasterCard and Visa credit cards, and Maestro, Switch, Delta, Electron, Solo and Visa debit cards. Some schools may limit the use of credit cards for some transactions; you will be informed by the school directly of any such restrictions.

What is ParentPay direct debit?

Direct Debit – An instruction by you to your bank, authorising us to collect varying amounts from your bank account, either as part of a Load, a checkout during a Parent Payment, or as part of an automated payment setup by you, such as an instalment for a trip or an auto top-up for school meals.

How do I add a child to ParentPay?

Navigate to and log into an existing activated account. 2. If using a computer, select the Add a child icon from the top left of the home page. If using a smart phone, or other mobile device, select the menu icon from the top of the page, and select Add a child.

How do I get my money from ParentPay?

Withdrawing using a mobile device

  1. Go to and log into your ParentPay account.
  2. Select the bank notes icon.
  3. Select Withdraw.
  4. Enter the amount to be withdrawn.
  5. Select Make a withdrawal.
  6. Confirm the details are correct and click Withdraw funds.
  7. Confirmation of the withdrawal will be displayed.

How do I get an activation code for ParentPay?

They will need to click on the link within the email to complete the process and access their account. Whenever a school launches ParentPay for the first time, or a child starts at a school that is already using ParentPay, each pupil will be issued an activation letter containing unique activation codes.

How do I set up a ParentPay account?

You will need to enter in their name, an email address and select a password for the account (your email address will become your username). Read the ParentPay terms and conditions and click in the box to accept at the bottom of the page then click Activate account. A verification email will be sent to you.

Can you use tax free childcare with ParentPay?

Using Childcare vouchers as payment for items via ParentPay

You can use Tax-Free Childcare or Child Care Vouchers (CCV) to pay for Breakfast Club and Afterschool Club. Parent Pay are unable to accept childcare vouchers, or payment through other childcare schemes directly.

How do I add money to my ParentPay account?

Topping up an account :

  1. Navigate to and log in to your account. Select the Top up My Account quick. link. Choose an amount to top up from the.
  2. ©ParentPay Ltd 2016.
  3. Making a payment : For one of your children select Pay for items.
  4. Select View details. and pay for an item. you wish to purchase.

How do I add a card to ParentPay?

Adding a New Bank Account
Go to Finance>Manage Bank accounts and click on Complete all the requested information and click Save these details. An overview of the details of the bank account you are adding will show on screen, check the details are correct and click Confirm new account.

Has ParentPay Been Hacked?

As a user of SolarWinds, as soon as ParentPay were made aware of the breach we isolated our systems and launched an immediate and thorough investigation. We have found no evidence to suggest ParentPay customer or partner data has been breached or compromised in any way.

How do I cancel a payment on ParentPay?

From the list of pupils/payments shown, click on the Receipt/Refund link. Details of the payment will be shown on the next screen. At the bottom of the screen click on Cancel Payment. On the next screen enter a comment for reference and click Confirm.

Can 2 parents use ParentPay?

How do you add a child?

Step 1: Allow additional users

  1. On your device, open the Family Link app .
  2. Select your child’s device.
  3. On the card with your child’s device, tap View settings.
  4. Turn on Add/Remove user.

Can you transfer money from parents pay to bank account?

When paying for an item or service through ParentPay the money is settled to the providers bank account. It is therefore not possible to transfer funds directly from the parent application, as the bank account may be different from one service to another.

How long does it take for ParentPay to take money out?

Most withdrawals are processed immediately, however, funds can take up to 10 days to appear on your account.

Can two parents use ParentPay?

Can two parents pay separately for school meals etc? Yes, for separated or blended families ParentPay gives you the option to set up secondary payer accounts. This allows pupils to have 2 or more payers on the ParentPay system.

What is parent account ParentPay?

To allow for faster payments towards trips, school meals, clubs, and anything else schools may collect money for, ParentPay provides access to the Parent Account. You can add any amount of money into your Parent Account and use it to quickly check out and pay for items added to the ParentPay system by the school.

Can I use childcare vouchers on ParentPay?

It is not currently possible to make payments using child care vouchers within ParentPay. However, if your school accepts this form of payment, the school administration team can process the vouchers on your behalf.

Can I get 30 hours free childcare on universal credit?

The Universal Credit childcare offer is part of the package of support available for parents and guardians, which may include free childcare for 15 or 30 hours a week.