Where can I return my Singtel TV box?
The registered subscriber may walk in to return the Set-Top Box (STB), Remote Control, Power Adapter at our Singtel Shop Jurong Point /Causeway Point/ Tampines Mall/ Comcentre.
Can I walk in to Singtel shop?
Can, all shops are open and back to regular opening hours. If possible, stay in and get it done online or with your My Singtel app.
How can I check my Singtel outstanding bill?
Log in to My Account, click on “View My Bill” and select the bill month under “View Bill Details” to view your call details.
Does Singtel have WhatsApp?
Message us via My Singtel app or try our WhatsApp chat. Whichever you choose, we’re at your service. Many ways to get in touch. Message us via My Singtel app or try our WhatsApp chat.
How do I cancel my Singtel TV box?
Log in to My Account with Singtel OnePass.
- Upon logging in, click Manage Add-ons under Manage Accounts from the menu.
- Select the service that you wish to remove the add-on.
- Click Remove to unsubscribe from the selected add-on.
- Click Yes to confirm.
How do I cancel my Singtel TV and broadband?
To terminate or change your Service, please call the Customer Service Hotline at 1688. 14. Termination of individual services within the Singtel Fibre Bundle is not allowed. Termination of one or more of the services shall be deemed as termination of the entire Singtel Fibre Bundle.
How can I change my Singtel appointment?
Upon logging in, scroll down to view your Singtel Installation Appointment. Tap on Change. Note: Appointment details can be changed up to 2 working days before the actual day.
How do I speak to a Singtel officer?
Singtel customers with existing telephone lines can also call 1688 and speak to our call agents.
How can I check my mobile bill?
At any time you can go to your phone service provider’s website to view your ongoing usage, and you can also use it to view your latest bill and even past bills. Phone service providers also give you the choice to completely stop your paper billing and do everything electronically.
How do I speak to Singtel?
- Billing. Payment Status and Outstanding Amount. Open. Tel: 1800 738 3330 (24-hrs automated helpline, local calls only) Other Billing Enquiries.
- Singtel Office. Headquarters Main Line. Open. Tel: +65 6838 3388.
- Media Contacts. In Singapore. Open. Email: [email protected].
Can I cancel Singtel TV?
Early Termination Charge of $128.40 applies if Singtel TV Service is terminated within first 6 months of contract.
Do I need to return Singtel router?
Optical Network Router (ONR) and other Wireless Equipment
As such the issued ONR remains as SingNet’s property and must be returned to SingNet upon termination of the Service.
Is Singtel customer service 24 hours?
Monday to Friday: 8:00am – 6:00pm. Saturday: 8:00am – 2:00pm. Sunday and Public Holidays: Closed.
How can I complain to Singtel?
You may contact us at 1800 325 8282. For calls from overseas, please contact us at (65) 6325 8282.
What is mobile phone billing?
Mobile billing, also known as mobile carrier billing, is an alternative payment method that allows customers to pay for purchases directly on their phone bills rather than making payments with a more traditional payment method like credit or debit card, bank transfer or cash.
What happens if I don’t pay my phone bill?
Your mobile provider could cut your phone off so you’re unable to make or receive calls. If you don’t take steps to deal with the debt, your account will default and the contract will be cancelled. The mobile provider can then take action to recover the outstanding bill, following the normal debt collection process.
What happens if you dont Recontract Singtel?
What will happen to my existing plan if I do not re-contract? A. Your existing mobile plan will remain. However we strongly encourage you to re-contract to a Combo plan so you can enjoy bigger bundled value.
Where is Singtel TV number?
To find out your Singtel TV service number, you can refer to your Singtel bill or download the ‘My Singtel’ app. For step-by-step guide, please visit https://www.singtel.com/personal/products- services/tv/singtel-tv-go. 1.4.
What do I do with old Singtel router?
These unwanted devices can be dropped off into the ReCYCLE bins at selected Singtel Shop and Singtel Exclusive Retailer outlets and Post Offices.
How do I cancel my Singtel home line?
Customer may request to terminate Singtel Fibre Broadband plan by calling Customer Service Hotline at 1688.
How do I complain about customer service?
A 5-step process for handling customer complaints
- Step 1: Dig deeper by asking the right questions.
- Step 2: Identify the type of customer you’re dealing with.
- Step 3: Respond to the customer quickly.
- Step 4: Present a solution, and verify that the problem is solved.
- Step 5: Log the complaint so you can track trends.
How much is the average phone bill per month?
According to CNBC the average cell phone bill per month for the typical American is $127.37.
Does your phone bill show who you text?
Keep in mind, it’ll only show the number you text, not the actual message. Another thing to keep in mind is that the bill can be seen online.
How long can you go without paying your phone bill?
Late payments to your phone carrier can still cause services to be cut. However, they won’t report as a missed payment on your credit report for anywhere between 30–90 days. Before the balance is reported and potentially sold to a collections agency, you will typically incur late fees.
What happen if I never pay my Singtel bill?
If you do not pay in full by the due date, the Service Provider may send you a reminder by post to settle the overdue amount. A charge of $2.14 (GST incl.) per reminder will apply. If the overdue amount is still not paid, a final reminder may be sent by post.