How do you contact active?

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Have more specific questions about the program and want to speak with someone? Contact our customer support team at [email protected].

How much does active works cost?

ACTIVEWorks Camp & Class Manager Alternatives Pricing

Regpack License	$125.001 Admin License Per Year
Jersey Watch Starter	$29.00Per Month
Omnify Basic	$49/mo

How do I get a refund from active?

Please send us an email at [email protected]. Your eligible refund amount is noted on your ACTIVE Refund Purchase Information email. This amount is the total paid less any processing fees and the ACTIVE refund purchase cost. If you are on a payment plan, only the completed installments are eligible for a refund.

What is an act charge on my credit card?

If you see a transaction on your account statement listed with a merchant descriptor of ACT* or ACTIVE-Network preceding the organization name prefix, then you registered/paid for an event/activity managed by an organization using an ACTIVE Network system.

How do I cancel my active membership?

If a member would like to cancel after the initial term of membership agreement, this can be actioned on the basis of 1 full calendar month by writing to [email protected] an official request to cancel your membership.

How do you cancel active?

If you wish to cancel your ACTIVE Advantage membership, you can do so in one of 3 ways:

Email our Customer Support team at [email protected].
Call our Customer Support team at 866-561-0647 (between the hours of 9:00am and 7:00pm CT).
Turn off auto-renew by:

What does the ACTIVE Network do?

Active Network, LLC, is an American multinational corporation headquartered in Dallas, Texas, that provides software as a service for activity and participant management. ACTIVE’s management software supports a range of clients including: races, nonprofits, outdoor activities, camps, sports, schools, and universities.

What is Active Advantage membership?

Active Advantage is a membership program offering benefits to consumers who register for activities through Active.com and ReserveAmerica.com. Active Advantage has thousands of members that have been in the program for 5+ years.

What is an active refund?

ACTIVE Refund is an opt-in offer that enables registrants to purchase coverage for the total cost of their registration. If a registrant is unable to attend your event for any reason, they may contact ACTIVE Support to submit a refund request and receive compensation.

Is active com legitimate?

Over the years, consumers have fielded a fair number of complaints about Active.com, calling Active.com a scam — or worse. Well, let’s be clear: we don’t think Active.com is a scam. But from what we can see, Active clearly has used practices that leave race and camp registrants feeling a little ripped off.

How do I find out where a charge came from?

Call the phone number listed on the description of the charge. Ask to speak to a customer service representative who can tell you exactly what the charge was for and what types of goods and services were purchased.

How do I cancel my act ACTIVE Network?

If you wish to cancel your ACTIVE Advantage membership, you can do so in one of 3 ways:

Email our Customer Support team at [email protected].
Turn off auto-renew by: logging into ACTIVE.com with your Advantage account email and password. clicking on “MY ACCOUNT” in the top right hand corner of the site.

Why do gyms make it hard to cancel?

The inconvenience, of course, is the point. “Gyms are notoriously hard to quit, because most clubs do not want to allow the member to cancel their contract once they realize the hard work and commitment involved in becoming fit,” New York City attorney David Reischer recently told the Washington Post.

How do you stop a gym from charging you?

In order to terminate a contract, many gyms require members to submit a notarized letter of cancellation. This is a letter signed by an official notary public. When writing the letter, be sure to include your name, address, email address, and phone number. You must also list your gym account number.

How do I cancel app purchases?

Cancel app purchases or subscriptions

Visit Your Apps.
Select the app you wish to cancel.
On the details page, click Cancel purchase. If you don’t see this option, your 30-minute window has expired.
You will receive a confirmation email. You may see a pending charge on your credit card, but it’ll disappear.

How do I cancel active subscription on iPhone?

How to cancel a subscription on your iPhone, iPad, or iPod touch

Open the Settings app.
Tap your name.
Tap Subscriptions.
Tap the subscription.
Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.

Who owns the ACTIVE Network?

Global PaymentsVista Equity Partners
ACTIVE Network/Parent organizations

What does ACTIVE Network connection mean?

Active networking is a communication pattern that allows packets flowing through a telecommunications network to dynamically modify the operation of the network.

How much is an active Advantage membership?

$89.95

The annual membership fee is currently $89.95. That’s less than $8 per month for full access to all activity registration discounts and more. Do I need to renew my ACTIVE Advantage membership from year to year?

What is the active membership?

Active Membership means any Equity Membership who has not elected Inactive Status, or Temporary Membership, that is current in the payment of all Dues, fees or Assessments owed to MSTA for the Term of Membership, and has not been terminated as set forth in these Bylaws.

How did I get signed up for active Advantage?

Directly through the ACTIVE Advantage Website: You may visit http://advantage.active.com/ and click the “Start Saving” or “Join Now” buttons to start a 30-day trial of the membership. Go through two quick membership enrollment steps and then start saving on the things you need to pursue your active lifestyle!

How do you identify an unknown transaction?

How to identify unknown transactions on your statement

Compare your receipts. This may seem like an obvious one, but it can save a lot of hassle: cross-reference the transaction history in your account with your receipts.
Double check transaction dates.
Confirm conversion rate.
Go online and search the account name/number.

What to do when you don’t Recognise a transaction?

Check your transactions. Check the date, time and location of the transaction to see if any of the details are familiar to you.
Check with others. Check no one else with access to your account has made the payment, e.g.
Check for regular payments.
Check any payment codes.

Does ACT refund money?

Can You Get a Refund? You won’t be able to get a refund for your basic registration fee or fees for late registration or test date change. Basically, once you’ve paid for the ACT, you’re never going to see that money again, whether you end up testing or not.

Is active legit?

Active.com — AVOID AT ALL COSTS, MASSIVE SCAM
Active.com is a giant scam – avoid at all costs! After registering through them for a charity 5k in 2016 I discovered they have been charging my credit card for several years for a membership they subscribed me to by default during the sign-up process.